hihi77 Privacy Policy
Your privacy matters to us. This policy explains exactly what data hihi77 collects, why we collect it, and the strong protections we put in place to keep it safe.
1. Introduction
hihi77 ("we", "us", "our", "the Company") is committed to protecting the privacy and personal data of every individual who visits, registers with, or uses the hihi77 platform located at hihi77.org (the "Platform"). This Privacy Policy sets out, in clear and formal terms, how hihi77 collects, processes, stores, shares, and protects your personal information when you interact with our Platform.
By registering an account on hihi77, making a deposit, placing a bet, or otherwise using the Platform, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must discontinue use of the Platform immediately.
2. Information We Collect
hihi77 collects personal data only where it is necessary for the proper delivery of our services, fulfilment of our legal obligations, and protection of the security and integrity of our Platform. The categories of personal data we collect are set out below.
When you create a hihi77 account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to verify your identity, confirm your eligibility to use the Platform, and comply with our Know Your Customer (KYC) obligations.
We collect transaction records including deposit amounts, withdrawal requests, payment method identifiers (such as registered bKash, Nagad, or Rocket numbers), and bank account details where applicable. We do not store full card numbers or mobile banking PINs — these are handled exclusively by the respective payment providers.
We automatically collect data about how you interact with the Platform, including pages visited, games played, session duration, bet history, device type, browser type, IP address, and approximate geographic location. This data helps us improve Platform performance, detect fraudulent activity, and personalise your experience.
When you contact our support team via Telegram, email, or any other channel, we retain records of those communications — including the content of your messages and any attachments — for the purpose of resolving your query and maintaining a complete service history for your account.
As part of our KYC process, we may collect copies of government-issued photo identification (such as a National ID card or passport), proof of address documents, and proof of payment method ownership. These documents are stored securely and accessed only by authorised compliance personnel.
3. How We Use Your Data
hihi77 processes your personal data only for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the original purpose for which it was collected. Our primary purposes are as follows:
4. Cookies & Tracking Technologies
hihi77 uses cookies and similar tracking technologies (such as web beacons and local storage objects) to operate and improve the Platform. Cookies are small text files placed on your device by your browser when you visit our site. They allow us to recognise your device on subsequent visits and provide you with a seamless, personalised experience.
- Essential cookies: required for the Platform to function correctly, including session management, login state, and security tokens. These cannot be disabled.
- Analytical cookies: used to collect aggregated, anonymised data on how visitors navigate the Platform, enabling us to identify areas for improvement.
- Preference cookies: used to remember your choices such as language settings, notification preferences, and display options.
- Marketing cookies: used to track engagement with promotional content. These are only set where you have given consent.
You may control cookie settings through your browser's privacy or settings menu. Please note that disabling certain cookies may affect the functionality of the Platform. hihi77 does not use cookies to collect sensitive personal data such as financial credentials or passwords.
5. Data Sharing & Third Parties
hihi77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with carefully selected third parties only where it is necessary to provide you with our services or to comply with a legal obligation. All third-party data processors engaged by hihi77 are contractually required to process your data only on our instructions and to maintain appropriate security standards.
To process deposits and withdrawals, hihi77 shares necessary transaction data with payment providers including bKash, Nagad, Rocket, Upay, and partnering Bangladeshi banks. Each provider operates under their own privacy policy and security standards. hihi77 shares only the minimum data required to complete each transaction.
Certain game data (such as player session identifiers and bet amounts) may be shared with our game studio partners — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — for the purpose of operating the games and maintaining fair-play records. No personally identifiable information beyond what is strictly necessary is shared with game studios.
hihi77 may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorised public authorities where required to do so by applicable law, court order, or for the prevention or detection of crime. We will notify you of any such disclosure where we are legally permitted to do so.
6. Data Retention
hihi77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard data retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual.
7. Your Rights
hihi77 respects your rights over your personal data. Subject to applicable law and certain limited exceptions, you have the following rights with respect to the personal data we hold about you:
- Right of access: you may request a copy of the personal data hihi77 holds about you at any time.
- Right to rectification: you may request that inaccurate or incomplete personal data be corrected or updated.
- Right to erasure: in certain circumstances, you may request that hihi77 delete your personal data. Note that this right is subject to our legal data retention obligations.
- Right to restrict processing: you may request that hihi77 limit the way in which we use your personal data in certain circumstances.
- Right to data portability: you may request that hihi77 provide your personal data in a structured, machine-readable format for transfer to another service provider.
- Right to withdraw consent: where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
- Right to object: you may object to processing of your personal data for direct marketing purposes at any time.
8. Data Security
hihi77 employs a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
- 256-bit SSL/TLS encryption on all data transmitted between your device and the hihi77 servers;
- Encrypted storage of sensitive data fields including passwords, identification documents, and payment method details;
- Access controls restricting employee access to personal data on a strict need-to-know basis;
- Regular security audits and penetration testing of Platform infrastructure;
- Intrusion detection systems and real-time monitoring for suspicious activity;
- Secure data centres with physical and environmental security controls.
Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, hihi77 will notify affected users without undue delay and take all reasonable steps to mitigate the impact.
9. Minors & Age Restriction
10. Changes to This Policy
hihi77 reserves the right to amend this Privacy Policy at any time. When we make material changes, we will notify registered users via email or an in-platform notification at least seven (7) days before the changes take effect. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
11. Contact & Data Enquiries
For any questions, concerns, or requests relating to this Privacy Policy or the personal data hihi77 holds about you, please contact our Data Protection team using the details below. We are committed to resolving all privacy-related enquiries promptly and transparently.
Email: [email protected]
Telegram: @hihi77official
Support hours: 10:00 – 02:00 BST (UTC+6), 7 days a week
Our Privacy Commitments
A quick summary of how hihi77 keeps your data safe and respects your privacy at every step.
Every connection to hihi77 is encrypted with industry-standard SSL/TLS technology.
We never sell or rent your personal data to third-party advertisers or data brokers.
Access, correct, or delete your data at any time by contacting our support team.
Personal data is securely deleted or anonymised once it is no longer needed.
Manage non-essential cookies through your browser settings at any time.
Promotional messages are only sent where you have given explicit consent, and you can opt out anytime.
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